Privacy Policy

Effective Date: 11/01/2025

Towne Home Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit
www.townehomecare.com
(the “Site”), submit an application, request information, or communicate with us—including through SMS/text
messaging.

By using our Site or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Employment application information
• Certifications and professional licenses
• Any other information submitted via forms or communications

b. Information Collected Automatically

When you visit our Site, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Device information
• Pages viewed
• Referring webpage
• Date and time of visit

c. SMS/Text Messaging Information

If you opt in to receive SMS messages, we may collect:

• Your mobile phone number
• Message content
• Delivery and interaction data (e.g., whether messages were received)

2. How We Use Your Information

• Processing job applications
• Responding to inquiries
• Scheduling interviews and communicating about employment opportunities
• Providing updates and service-related notifications
• Improving our website, hiring process, and services
• Complying with legal or regulatory requirements

3. SMS/Text Messaging Policy

By providing your mobile number and opting in, you consent to receive SMS messages from Towne Home Care regarding:

• Employment opportunities
• Application status updates
• Interview reminders
• Service-related communications

Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP.

We do not sell or share SMS consent or message data with third parties for their marketing purposes.

4. How We Share Information

We may share your information with:

• Service providers who assist in operating our business (e.g., hiring platforms such as Fountain, background
  check vendors, communication tools)
• Regulatory and compliance agencies as required by law
• Our accreditation agency, CHAP (Community Health Accreditation Partner), for accreditation, compliance, and
  quality assurance purposes
• Third parties with your explicit consent

We do not sell personal information to third parties.

5. HIPAA Compliance

Towne Home Care is committed to protecting the privacy and security of protected health information (“PHI”) in
accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable state
laws.

If you become a client or submit health-related information:

• We safeguard PHI using administrative, physical, and technical safeguards
• We use and disclose PHI only for permitted purposes
• We train staff on HIPAA requirements and enforce confidentiality standards
• We require business associates to comply with HIPAA

Clients may request our full HIPAA Notice of Privacy Practices at any time.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve functionality, customize your experience, and
analyze usage patterns.

7. Data Security

We implement commercially reasonable safeguards to protect your information. However, no online transmission method
is completely secure.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from
them.

10. Your Choices and Rights

• Opt out of marketing emails via the unsubscribe link
• Opt out of SMS messages by replying STOP
• Request access, correction, or deletion of your personal information

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent revision.

12. Contact Us

Towne Home Care
Email: office@townehomecare.com
Phone: 732-363-3939
Address: 4547 US Highway 9, Suite Q, Howell, NJ 07731